Why Telehealth Providers Need a Router-Level VPN, Not Just a VPN App
I was on a call with a therapist friend last week. She's been working remotely for a telehealth company for two years, and she thought she had it all figured out. VPN app on her laptop, check. Works from a café sometimes, check. Then one day, HR pinged her—"We noticed you're logging in from an unusual location. Are you traveling?" That sinking feeling. She wasn't doing anything wrong. She just wanted to sit in a different coffee shop. But her company's monitoring software had flagged the IP change. She used a VPN app, but it wasn't enough. This is a pattern I see a lot, especially in healthcare and telehealth. You think a VPN app hides your location. But it doesn't—not reliably. And the stakes are higher when HIPAA compliance is on the line. The Real Problem: Companies See More Than Your IP Most people assume that if they turn on a VPN app, their employer sees a different IP and that's the end of it. That's what I used to think. But companies—e...